Privacy Policy

1. Information we collect

We collect information you provide directly to us when you submit our contact form, request a consultation, or communicate with us via email. This includes your name, email address, company name, website URL, and any information you include in your message.

We also collect limited technical information through our website including page views, browser type, referring URLs, and general geographic region through standard web analytics. This information is collected in aggregate and is not linked to individual identities.

2. How we use your information

Information you submit through our contact form is used exclusively to respond to your inquiry, provide the services you have requested, and communicate with you about your engagement with Visibility Labs.

We do not use your personal information for marketing purposes without explicit consent, and we do not sell or rent your personal information to third parties under any circumstances.

3. Information sharing

We do not share your personal information with third parties except as necessary to provide our services (for example, email service providers used to receive and respond to inquiries) or as required by applicable law.

All third-party service providers we use are contractually required to handle your information in accordance with applicable privacy regulations and to use it only for the purposes we specify.

4. Data retention

We retain inquiry and client information for as long as necessary to provide our services and meet our legal obligations. For potential clients who do not become clients, we retain contact information for a period of 12 months after last contact, after which it is deleted unless you have requested otherwise.

5. Your rights

Depending on your location, you may have the right to access the personal information we hold about you, correct inaccurate information, request deletion of your information, and object to certain processing of your information.

To exercise any of these rights, please contact us at privacy@Visibility Labs.com. We will respond to all requests within 30 days.

6. Cookies

Our website uses minimal cookies necessary for basic functionality. We use analytics cookies to understand how visitors interact with our website in aggregate. We do not use advertising or tracking cookies.

You can disable cookies in your browser settings. This will not materially affect your ability to use our website.

7. Security

We take reasonable technical and organizational measures to protect the personal information we hold against unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for all data transmission.

8. Changes to this policy

We may update this privacy policy from time to time. We will notify active clients of any material changes and will update the date at the top of this page. Your continued use of our website after any changes constitutes acceptance of the updated policy.

9. Contact

For any questions about this privacy policy or how we handle your personal information, please contact us at privacy@Visibility Labs.com or through our contact form.